FAQ
Frequently Asked Questions
Q. Why should we buy from The Original Thomas Kinkade Gallery and not somewhere else?
A.
1. 22 years Experience - With more than 22 years in the business, we know our stuff. Our experience and expertise will ensure that you get the right product to fit your needs.
2. Excellent customer service - We treat all of our clients with the utmost respect. There is no question too ridiculous for us to answer. Let us prove it to you.
3. Free Master Highlighting – All of our canvases are eligible for master highlighting at no fee. Many galleries offer this enhancement once or twice a year for $100. We offer this service year-round.
4. $10 Flat Rate Shipping – This doesn’t even cover the cost of our box.
5. Shipping Guarantee – If anything ever happens in the shipping process, we take care of everything. We insure all of our artwork and require a signature at the door so that no art gets left on your doorstep.
6. No Sales Tax
7. Thomas Kinkade Live Appearances – Thom loves his hometown of
8. We accept all major credit cards.
9. 12 month, 0% interest financing
10. 6 month layaway.
11. HONESTY and INTEGRITY - We will never try to sell you something you don't need and we will always be truthful in answering your questions.
12. NO COMMISSION - Our art consultants do not work on commission so you will never feel any pressure. We believe in giving you all the answers and allowing you to make a decision that best fits your wants and needs. We do not believe in high-pressure-selling.
13. Price Match Guarantee - We will match pricing on all available limited edition artwork from Authorized Thomas Kinkade Galleries.
Q. What is a Master Highlighting Event?
A. At this event, we have one of Thom's Master Highlighters here to enhance each of the canvases purchased by this date. Master Highlighters are trained artists approved by Thomas Kinkade to enhance his limited edition artwork by adding additional oil paint to the areas of the canvas approved by Thom. This enhancement truly increases the lighting effects of Thomas Kinkade's artwork on limited edition canvases making the light pop off of the canvas even more.
There is no charge for this exclusive service and the good news is that you DO NOT have to be present to have your canvas highlighted. We will have the canvas highlighted in your absence.
Q. What does SN, AP, GP, EP, PP, RE, SP mean?
A. Click here to find out what each of these abbreviations stand for.
Q. Do you buy back or consign Kinkade artwork?
A. We are not currently buying back or consigning any canvases but we would be happy to keep your information in our database and when we find a buyer, we will contact you. If you would like to be a part of our list please email the following information to info@ThomasKinkadeGallery.com:
1. Contact Information (Name, address, phone, email)
2. Image Title (This information is on the Certificate of Authenticity that you received when you purchased the canvas)
3. Image Size (The image size would be the dimensions, in inches, of your image, not the frame. This can be found on the certificate as well.)
4. Image Edition (Your certificate has this information.)
Q. I seem to have misplaced my Certificate of Authenticity. What should I do?
A. NO BIG DEAL. You will need to call your local gallery. They will be able to verify the canvas and its number and edition and order you a new certificate. There is a nominal fee to do this. Click on “local gallery” above to find your nearest gallery. This document holds ALL of the value for your limited edition artwork. Without it, your canvas holds little to no value. Once you replace your certificate, put it in a very safe file. Do not keep it on the back of your canvas. In case of a fire or theft, this certifcate will allow you to replace your prized artwork.
Q. I need a current market value on my painting. Can you help with that?
A. Absolutely! Just send us a list including the following to info@ThomasKinkadeGallery.com and we can get those values right back to you.
1. Image Title (This information is on the Certificate of Authenticity that you received when you purchased the canvas)
2. Image Size (The image size would be the dimensions, in inches, of your image, not the frame. This can be found on the certificate as well.)
3. Image Edition (Your certificate has this information.)
Thanks,
The Original Thomas Kinkade Gallery in